Job description

Under close supervision of the assigned supervisor, perform the following duties including but not limited to:

  • Front-line and behind the scenes customer and other support services involving the review, processing and issuance of agency documents and services
  • Providing information to victims regarding programs and services
  • Performing repetitive data entry of claim applications
  • Answering a switchboard phone, greeting and interacting with visitors
  • Performing other related duties (clerical skills filing / scanning, etc) as needed

What you need to have

  • Ability to multi-task
  • Taking detailed messages if needed Interacting with the public
Prior experience & qualifications
  • One (1) year of experience providing information and support to customers or clients, responding to technical inquiries and/or complaints regarding products, services or programs, or collecting payments in a government or office setting
  • Billing experience
This opportunity requires fluency in English