Job description

Perform decision-making tasks related to applicant eligibility and compliance utilizing computer database and specialized software. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.

Worksite in Long Island City.

Responsibilities include but are not limited to:

  • Processing sensitive information and pertinent documents, paper and electronic
  • Handling heavy volume of inbound and outbound calls to and from households and educational facilities
  • Managing relevant data using spreadsheets and multiple applications and/or systems
  • Performing research and administrative-level tasks to resolve issues
  • Preparing reports for service units when applicable

What you need to have

  • Excellent communication skills are essential
  • Intermediate to high-level Microsoft Excel skills are required
Prior experience & qualifications
  • At least 1-2 years of related work experience
  • Bilingual Spanish- language proficiency is highly preferred
This opportunity requires fluency in English