Job description

Daily schedule: 9:00 AM — 5:00 PM

We are seeking a qualified and reliable office professional to fulfil duties in a busy workplace. The Office Assistant/Word Processor is responsible for performing a wide variety of tasks in providing clerical support and in acting as an office assistant for a number of administrative or professional staff. Independent action is exercised when routine procedures or clearly-defined policies are involved.

Duties include:

  • Compiling correspondence, records, and statistical information for various reports; setting up and maintaining automated records and filing systems, and compiling information for management needs
  • Producing correspondence, forms, reports, statistical information, and other departmental data, and/or operates a standard typing device
  • Setting up automated filing systems on word processing equipment for the storage and retrieval of data
  • Maintaining accurate and complete records and files
  • Providing general clerical support services to enhance the operation of the office
  • Compiling information from manual and automated records for routine reports
  • Answering calls and responding to requests for routine information or routing calls to appropriate staff
  • Maintaining appointment calendars for professional staff and scheduling meetings as needed
  • Opening, screening, and routing mail and preparing requisitions and maintaining adequate office supplies
  • Processing, reviewing and forwarding forms in accordance with established procedures
  • Operating a wide variety of office machines, including word processor and/or standard typing device, fax machine, copier, etc
  • Acting as back-up for various administrative offices for telephone coverage during the absence of other workers as needed
  • Using other software applications such as spreadsheets, calendar, e-mail, database software, and desk top publishing, as needed
  • Supervision may be exercised over a small number of subordinate personnel

What you need to have

  • May access protected health information (PHI) in accordance with departmental assignments and guidelines defining levels of access (i.e. incidental vs. extensive)
  • Good knowledge of office procedures, equipment and business; business English; capability of word processing equipment to produce various formats for correspondence, reports, tables, charts, and file storage
  • Full range of keyboarding skills in the operation of either a word processor and, in some cases, a standard typing device
  • A high degree of initiative and independent action is required to ensure the timely and accurate processing of the workflow
  • Ability to utilize word processing equipment producing printed copy which is neat, accurate, and conforms with standard English usage; operate a typing device; ability to effectively use computer applications such as spreadsheets, calendar, e-mail and database software; perform simple arithmetic computations; comprehend written material; operate office machines; maintain complex records and files; ability to comprehend and carry out complex verbal and written directions; get along well with others; read, write, speak, understand, and communicate in English sufficiently to perform the essential duties of the position; thoroughness; good judgment; dependability; tact; courtesy; initiative; physical condition commensurate with the demands of the position
Prior experience & qualifications
  • Possession of a high school or equivalency diploma and 3yrs of experience where a primary function of the position was performing general office/clerical work, 2yrs of which must have included the use of computer applications to maintain automated records or produce correspondence, spreadsheets, forms, reports or other documents. Satisfactory completion of 30 credits at a recognized college or university, or its equivalent in course hours from an approved institution or office software manufacturer (i.e. Microsoft) may be substituted on a year-to-year basis for 1yr of the general office/clerical experience and 1yr of the specialized experience using computer applications as described above

SPECIAL NOTE: Education beyond the secondary level must be from an institution recognized or accredited by the Board of Regents of the New York State Education Department as a post-secondary, degree-granting institution.

This opportunity requires fluency in English


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